Shipping policy

■ Handling and packing time: 1-2 Business Days - Monday-Friday service only. 
Our warehouse is closed on Saturday, Sunday, and Statutory Holidays. In the event of a statutory holiday: The order will be shipped the following business day.

Please note: During sale periods and other high-volume periods, processing times may take longer than our standard processing times

■ A confirmation email will be sent once the order has been placed.

■ Tracking information will be sent by email once the order has been processed with a label made.

■ To report a package lost or damaged - please contact us at customer@jednorth.com. Please provide the order number and confirm the full shipping address in your message to us.